How to Access Our Services
If you are new to the WOCRC and would like to use our services, such as scheduling an appointment with one of our qualified counsellors, please call 613 591-3686, or visit our Centre at 2 MacNeil Court in Kanata.
The WOCRC offers free workshops and free confidential short-term and crisis counselling services.
Our counsellors are available by phone or in person to:
Western Ottawa Community Resource Centre Accessibility Standard for Customer Service
- Provide counselling to children, youth and adults;
- Provide crisis intervention;
- Answer questions about services;
- Refer you to community resources; and
- Be a supportive ear.
In compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Accessibility Standards for Customer Service, Ontario Regulation 429/07, the Western Ottawa Community Resource Centre (WOCRC) is mandated to ensure that all staff and services are responding to the needs of clients with disabilities. The Accessibility Standard for Customer Service applies to all people or organizations in Ontario that provide goods or services and have one or more employees. It affects private, non-profit and public sectors.
In order to ensure WOCRC’s compliance with this legislation, all volunteers and staff have completed training on accessible customer service. Read more about WOCRC’s Policy on Accessibility Standard for Customer Service here