Programs and Services

The WOCRC offers a vast array of programs and services to benefit individuals of all ages in far west Ottawa.

Our diverse programs and services play a vital role in our community by promoting healthy lifestyle strategies and problem solving skills for individuals and families. 

Please select a category from the menu to learn more about the programs and services we offer to specific population groups. Our Welcome Package summarizes our programs and services, and provides client rights and privacy information.

Violence Against Women

CAS/VAW Integrated Services Program

Ottawa-based violence against women agencies (VAW) have partnered with the Children’s Aid Society (CAS) to implement a program that provides collaborative service delivery to women who have been referred to the CAS because of concerns regarding woman abuse occurring in the home. VAW case managers work with child protection workers to deliver services that address needs resulting from the abuse and to increase safety for women and their children. These case managers are supervised by a VAW program supervisor and work for the Western Ottawa Community Resource Centre.

Child Witness Program

The Child Witness Program provides individual and group counselling to children 18 years of age or younger, who have witnessed abuse; and women, aged 16 years or older whose children have witnessed woman abuse. This group helps children learn ways of coping through discussion, videos, crafts and activities. A group for mothers (offered at the same time as the children’s group), provides education, support and a link to what their children are learning as part of the program. Services are delivered in person or over the phone.

Transitional and Housing Support Programs

The Transitional and Housing Support Program and VAW/Housing Liaison Program provide services to women aged 16 years or older who identify themselves as having been sexually, physically or emotionally abused by their partners or significant others (could be a caregiver or another immediate family/household member). This program is offered to women who have made the decision to leave their abusive relationship. The goal of the programs is to provide flexible and practical supports to assist women to transition into their new communities. Services are delivered in person or over the phone.

Chrysalis House

Chrysalis House is a safe and secure 25-bed shelter in Western Ottawa. It is a place where a woman can go to protect herself and her dependants from violence and abuse. In this supportive environment, a woman can focus on her personal needs and choices, as well as on her dependants' needs.

Peer Support Program

The Peer Support Program is a service delivered by the WOCRC’s Volunteer Program that offers women, especially survivors of violence, an opportunity to work individually and collectively to end violence against women.

VAW Counselling Program

The VAW Counselling Program provides individual and group counselling to women aged 16 years or older who identify themselves as having been sexually, physically or emotionally abused by their partners or significant others (could be caregiver or other immediate family/household member). Services are delivered in person or over the phone.

Children (0-6 years)

Parent Resources

For more information on breastfeeding and the schedule for the breastfeeding drop-ins please visit Ottawa Breastfeeds. Visit First Words to see if your child is meeting their language milestones. Use their online Communication Checkup tool to screen for your child’s speech, language, social communication, fine and gross motor skills and red flags. Are you new to fatherhood? The 24 Hour Cribside…

EarlyON CFC Programs and Workshops

EarlyOn Child and Family Centres provides a variety of free family drop-ins to Ontario residents where families can play and learn together in a child friendly space. These regular meetings are geared towards parents, caregivers and their children birth to 6 years.

FRIENDS Programs

Fun Friends (4-7 years old) and Friends for Life (8-11 years old) anxiety prevention programs Are you concerned that your child is anxious, more than what you would consider being average? The FRIENDS program can help. Over the course of 8-10 weeks your child will engage in meaningful and interactive sessions with their peers to address their anxiety…

Children (6-12 years)

FRIENDS Programs

Fun Friends (4-7 years old) and Friends for Life (8-11 years old) anxiety prevention programs Are you concerned that your child is anxious, more than what you would consider being average? The FRIENDS program can help. Over the course of 8-10 weeks your child will engage in meaningful and interactive sessions with their peers to address their anxiety…

Richmond Youth Centre

The Richmond Youth Centre is unique program for youth in the community of Richmond, where youth can meet new people and try new activities. Youth and their families can get connected to community resources and services.

Community Workshops

Our Child and Youth staff team will work with other organizations, community groups, and individual community members, including parents and youth, to provide services and education on issues that affect today’s young people.  We can help organize or participate in community and school-based events such as social service fairs, workshops, parent information nights, group programs,…

Homework Club

Homework support is available to students in grades 3-8 through our Homework Clubs located at Bridlewood Community Elementary School and Katimavik Elementary School. Although the clubs are located in these schools, they are open to all students and there is no charge for these services.  Parents must first complete the Registration Forms below before a student…

Community Workshops

Our Child and Youth staff team will work with other organizations, community groups and individual community members, including parents and youth, to provide services and education on issues that affect today’s young people.  We can help organize or participate in community and school-based events such as social service fairs, workshops, parent information nights, group programs, teacher…

Youth (12-18 years)

Richmond Youth Centre

The Richmond Youth Centre is unique program for youth in the community of Richmond, where youth can meet new people and try new activities. Youth and their families can get connected to community resources and services.

Youth Issues & Resources

The Library section at www.ementalhealth.ca features a vast array of informative and useful fact sheets about issues affecting today’s youth. Topics featured on this extensive site include: Alcohol and Substance Use Anxiety Attention Deficit Disorder Autistic Disorder Bullying Depression Eating Disorders GLBTTQ Issues Medication Information Obsessive-Compulsive Disorder Self-Harm Behaviours Stress Suicide Another useful local resource is the…

Youth Engagement

Do you have a great idea for a project but need some help bringing it to life? Are you looking to get in touch with other youth leading change in your city? Are you looking for money to start a community project? Our youth community developer might be able to help! The WOCRC has a…

Community Workshops

Our Child and Youth staff team will work with other organizations, community groups, and individual community members, including parents and youth, to provide services and education on issues that affect today’s young people.  We can help organize or participate in community and school-based events such as social service fairs, workshops, parent information nights, group programs,…

Queerios LGBTQ+* Youth Drop-In

Social group for LGBTQ+* youth, 12-18 years old Safe(r) space Hang out and meet new people Access resources and gain support from staff Youth and their families can get connected to community resources and services Inclusion, belonging, respect

The ZONE Youth Drop-In

The ZONE is a unique space just for youth aged 12-18 to meet new people and try new activities. Youth and their families can get connected to community resources and services. Facilitated programs on Mondays from 5-9 p.m.

Seniors and Adults with a Physical Disability

Community Helpers

The Community Helpers project is offered through the Keeping Seniors Connected: Ottawa Impact Initiative, which is funded in part by the Government of Canada’s New Horizons for Seniors Program. This collective impact initiative’s intended outcome is to reduce social isolation among older adults. Partners working on this initiative include: Ottawa West Community Support, Nepean Rideau Osgoode Community Resource Centre, the Council on Aging, Southeast Ottawa Community Health Centre, Catholic Centre for Immigration, Social Planning Council, Ottawa Ethno-cultural Coalition and the Western Ottawa Community Resource Centre (WOCRC).

West Carleton Community Support Services

WOCRC launched two community service centres in November in Fitzroy Harbour and Constance Bay. The centres offer the following services to older adults and adults with a physical disability in West Carleton to help these rural residents remain living independently in their communities: Low-cost transportation coordination for rural residents with a K0A, K7S and K2K…

Caregiver Support

We offer general caregiver support groups and support groups specifically for caregivers of individuals experiencing dementia-related disorders. Dementia Caregiver Group: 2 MacNeil Court, Kanata The third Tuesday of the month from 2 to 3:30 p.m. College Square Loblaws (Community Room), Ottawa (1980 Baseline Road) The second Friday of the month from 10:30 a.m. to 12:30 p.m. General Caregiver…

Adult Day Program

The Adult Day Program offers respite care for the main caregiver by providing a full day of activity for adults experiencing dementia-related disorders. MacNeil Court site: 9 a.m. to 3:30 p.m. (Monday through Friday)                                   2:30 p.m. to 8 p.m.…

Foot Care

Foot Care Clinics $23.75 • Valleystream Retirement Residence • City View United Church • Harmer House • Nepean Seniors’ Recreation Centre at the Nepean Sportsplex • South Nepean Community Health Centre • Julian of Norwich Anglican Church • 2 MacNeil Court To schedule a Foot Care appointment, please click here. Please bring your own clean towel to…

Meals on Wheels

Full course hot meals, ready to eat, Monday through Friday delivery. $6.75/meal. To schedule delivery of a hot meal, please click here. Frozen Meals Pre-packaged: $36.50/pkg (a package consists of 7 entrées OR 5 entrées with 5 soups/desserts By order: $5.75 each (min. 5 delivered) Frozen meals are available for purchase at our Nepean building, 3865 Old Richmond…

Service Arrangement

Our program and service coordinators will provide a referral to several community agencies/businesses that may be able to help with homemaking/house cleaning, personal care/respite care and home maintenance tasks. WOCRC’s Community Support Services team is proud to partner with Champlain Community Support Network! With this tool, you can get access to services that support your health…

Diners Clubs

WOCRC, along with community volunteers, host a hot catered meal and social and educational gatherings for clients who are feeling isolated. Transportation can be provided if necessary for a fee of $10 (up to 30 km). Please register at least seven days in advance. For further Information, registration and cancellation please contact: For Kanata, Stittsville…

Transportation

This service is for individuals who can transfer safely and independently into a vehicle. Clients can schedule rides in advance. Where required, our drivers will provide support for those needing assistance with stairs or elevators, at their destination. Clients having a medical procedure requiring sedation will be required to bring a companion with them. Clients living in the…

Friendly Visiting and Telephone Assurance

Volunteers are matched with individuals who are feeling isolated to provide regular social contact as well as the reassurance that help is available if needed. This free service may be provided by a personal face to face visit, by telephone or other means for clients who need regular social contact on a one-on-one basis. If you live outside…

Snow Go ASSIST

Snow Go ASSIST is a subsidy program for low income seniors who require financial assistance with their snow removal costs. Approved clients may be reimbursed for up to 50% of the cost of snow and ice clearing, up to a seasonal maximum. Must provide proof of income.

Community Development

Youth Community Development

Are you a youth? Is there an issue in your school that you feel passionate about taking a stand on? Is there a project that you want to do in your community, but you need help getting started? Our youth community developer can help! The WOCRC has a youth community developer who engages and empowers…

Children’s Community Development

The Western Ottawa Community Resource Centre has a Children’s Community Developer who works with local individuals, schools, early learning and care agencies and community groups to identify existing needs or issues involving children prenatal to age 12 years and to help develop and coordinate services. The Children’s Community Developer engages and empowers families, care providers…