Programs and Services
The Western Ottawa Community Resource Centre (WOCRC) provides a wide range of programs and services to support individuals and families of all ages in Ottawa’s far west communities.
Our programs promote healthy living, problem-solving skills, and community well-being, ensuring that everyone has access to resources that make a difference.
To explore what we offer, select a category from the menu for programs tailored to specific population groups. You can also download our Welcome Package, which includes a summary of services, client rights, and privacy information.
Funding and Accountability
Some programs are funded through a Multi-Sector Service Accountability Agreement (MSAA) with Ontario Health (East). We are committed to transparency—our signed MSAA agreements and Declarations of Compliance are publicly available:
Violence Against Women
Child Witness Program
Gender-Based Violence
The Child Witness Program provides individual and group counselling to children 18 years of age or younger, who have witnessed abuse; and women, aged 16 years or older whose children have witnessed woman abuse. This group helps children learn ways of coping through discussion, videos, crafts and activities. A group for mothers (offered at the same time as the children’s group), provides education, support and a link to what their children are learning as part of the program. Services are delivered in person or over the phone.
Transitional and Housing Support Programs
Gender-Based Violence
The Transitional and Housing Support Program and VAW/Housing Liaison Program provide services to women aged 16 years or older who identify themselves as having been sexually, physically or emotionally abused by their partners or significant others (could be a caregiver or another immediate family/household member). This program is offered to women who have made the decision to leave their abusive relationship. The goal of the programs is to provide flexible and practical supports to assist women to transition into their new communities. Services are delivered in person or over the phone.
Chrysalis House
Gender-Based Violence
Chrysalis House is a safe and secure 25-bed shelter in Western Ottawa. It is a place where a woman can go to protect herself and her dependants from violence and abuse. In this supportive environment, a woman can focus on her personal needs and choices, as well as on her dependants' needs.
GBV Counselling Program
Gender-Based Violence
The VAW Counselling Program provides individual and group counselling to women aged 16 years or older who identify themselves as having been sexually, physically or emotionally abused by their partners or significant others (could be caregiver or other immediate family/household member). Services are delivered in person or over the phone.
Children (0-6 years)
Parent Resources
Children (0-6 years)
If you need help navigating your parenting or caregiver journey, reach out and book an appointment with our Family Navigator For additional parenting resources explore some of these external organizations For more information on breastfeeding and the schedule for the breastfeeding drop-ins, please visit Ottawa Breastfeeds. Visit First Words to see if your child is meeting their…
EarlyON Child and Family Centre Programs and Workshops
Children (0-6 years)
EarlyOn Child and Family Centres provides a variety of free family drop-ins to Ontario residents where families can play and learn together in a child friendly space. These regular meetings are geared towards parents, caregivers and their children birth to 6 years.
Children (6-12 years)
Community Workshops
Children (7-12 years)
Our Child and Youth staff team will work with other organizations, community groups and individual community members, including parents and youth, to provide services and education on issues that affect today’s young people. We can help organize or participate in community and school-based events such as social service fairs, workshops, parent information nights, group programs, teacher…
Youth (12-18 years)
Youth Issues & Resources
Youth (12-17 years)
The Library section at www.ementalhealth.ca features a vast array of informative and useful fact sheets about issues affecting today’s youth. Topics featured on this extensive site include: Alcohol and Substance Use Anxiety Attention Deficit Disorder Autistic Disorder Bullying Depression Eating Disorders GLBTTQ Issues Medication Information Obsessive-Compulsive Disorder Self-Harm Behaviours Stress Suicide Another useful local resource is the…
Youth Engagement
Youth (12-17 years)
Do you have a great idea for a project but need some help bringing it to life? Are you looking to get in touch with other youth leading change in your city? Are you looking for money to start a community project? Our youth workers and counsellors might be able to help! For more information,…
Queerios LGBTQ+
Youth (12-17 years)
Queerios is a drop-in program for youth 12-17 who identify as LGBTQ+. Like The Zone, it has a focus on social activities, positive mental health, skill-building, and connecting youth to resources in their community.
The ZONE Youth Drop-In
Youth (12-17 years)
The ZONE is a unique space just for youth aged 12-17 to meet new people and try new activities. Youth and their families can get connected to community resources and services. Facilitated programs on Mondays from 5-9 p.m.
Seniors and Adults with a Physical Disability
West Carleton Community Support Services
Seniors and Adults with a Physical Disability
Helping you stay independent, connected, and supported in your community. West Carleton Community Support Services (CSS), a program of the Western Ottawa Community Resource Centre (WOCRC), offers practical help and social opportunities for older adults (55+) and adults with disabilities living in West Carleton. If you live in a K0A, K7S, or K2K postal code,…
Caregiver Support
Seniors and Adults with a Physical Disability
Caregiver Support Groups – Virtual & In-Person Options in Ottawa West Are you a caregiver looking for support, connection, and resources? We offer free caregiver support groups for individuals providing care to loved ones, including specialized sessions for those supporting someone with dementia-related disorders. These groups are designed to help caregivers manage stress, share experiences, and access valuable…
Adult Day Program
Seniors and Adults with a Physical Disability
The Adult Day Program offers much-needed respite for caregivers while providing engaging activities and socialization opportunities for adults living with dementia. NOTE: Clients must be referred through Ontario Health atHome (OHA) and have a confirmed diagnosis of dementia. Our program and service coordinator will simultaneously assist with the OHA process and admission into our Adult…
Foot Care
Seniors and Adults with a Physical Disability
Professional Foot Care Clinics in Ottawa West Affordable, professional foot care services for seniors and adults in Kanata, Bells Corners, and Carp. 💲 Price: Only $27.00 per appointment 📍 Locations: Kanata: 2 MacNeil Court Bells Corners: 3865 Old Richmond Road Carp: 518 Donald B. Munro Drive Our Foot Care clinics offer expert, compassionate care to help you maintain healthy feet and…
Meals on Wheels
Seniors and Adults with a Physical Disability
Our Meals on Wheels program provides nutritious, affordable, and culturally diverse meals delivered directly to your door. Whether you’re a senior or an adult living with a physical disability, we’re here to help you maintain independence and enjoy delicious meals from the comfort of your home. 📞 How to Get Started To become a client,…
Service Arrangement
Seniors and Adults with a Physical Disability
Connecting You with Trusted Community Support At WOCRC, our dedicated Program and Service Coordinators are here to help you access the support you need to live well at home. We offer personalized referrals to a variety of trusted community agencies and businesses that provide essential services such as: Homemaking and House Cleaning Personal Care and…
Diners Clubs
Seniors and Adults with a Physical Disability
🍽️ Join the WOCRC Diners Clubs – Hot Meals, Friendly Faces & Meaningful Moments Looking for a way to brighten your week? Whether you’re craving good food, great company, or just a change of scenery, the WOCRC Diners Clubs are here to welcome you with open arms. Hosted by the Western Ottawa Community Resource Centre…
Transportation
Seniors and Adults with a Physical Disability
🚗 Accessible Transportation Services for Seniors & Adults with Physical Disabilities WOCRC is proud to offer safe, reliable, and accessible transportation for seniors and adults living with physical disabilities. Whether you’re heading to a medical appointment, grocery shopping, or visiting a community service, our transportation program is designed to support your independence and mobility. ✅ Who Can…
Telephone Assurance
Seniors and Adults with a Physical Disability
Feeling isolated can be difficult, especially for seniors and adults living with physical disabilities. The Telephone Assurance Program is here to help. This free, friendly service connects individuals with caring volunteers who offer regular social contact and companionship. Whether you’re seeking a friendly voice for conversation or the comfort of knowing someone is checking in, we match clients…
Snow Go Assist
Seniors and Adults with a Physical Disability
Snow Go Assist is a seasonal subsidy program designed to help low-income seniors and adults with physical disabilities manage the cost of snow and ice removal during Ottawa’s harsh winter months. Funded by the City of Ottawa and administered through local community support agencies like Western Ottawa Community Resource Centre, this initiative ensures that vulnerable residents…